At RYAN CORE INC, we want every customer to feel confident when shopping with us.
We understand that sometimes a product may not meet your expectations or the selected size may not be suitable. Our Returns & Exchanges Policy explains how customers can request a return or exchange for purchases made through ryancore.org.
Return Period
Customers may request a return within:
30 days after receiving the order
Return requests submitted after this period may not be accepted unless required by applicable consumer protection laws.
Return Requirements
To qualify for a return, items must meet the following conditions:
Unworn and unused
In original condition
Free from stains, damage, or signs of wear
Returned with original tags and packaging where applicable
For clothing products, customers should try items on carefully to ensure they remain suitable for return.
Products that have been washed, altered, damaged, or used may not be eligible for return.
Items That Cannot Be Returned
Returns may not be accepted for:
Items showing signs of use
Products without required original tags
Items damaged after delivery due to customer handling
Returns submitted outside the stated return period
If you are unsure whether your item qualifies, please contact our customer support team before sending it back.
Our support team will review your request and provide further return instructions.
Please wait for return approval before shipping any items back.
Exchange Policy
Customers may request an exchange for eligible products within the return period.
Exchange requests depend on:
Availability of the requested replacement item
Condition of the returned product
Approval from our customer support team
If the requested item is unavailable, we will assist with alternative options where possible.
Refund Process
Once your returned item has been received and inspected, we will notify you of the result.
If approved:
Refunds will be issued to the original payment method
Processing times may vary depending on your bank or payment provider
Confirmation will be sent after the refund has been completed
Please allow additional time for your financial institution to process the refunded amount.
Return Shipping
Customers may be responsible for return shipping costs unless the return is caused by an error made by RYAN CORE INC, such as receiving an incorrect or defective item.
We recommend using a tracked shipping service when returning products.
RYAN CORE INC is not responsible for returned packages that are lost during transit.
Damaged Or Incorrect Items
If you receive an item that is damaged, defective, or different from your order, please contact us as soon as possible.
Please provide:
Order number
Description of the issue
Photos of the item if available
Our team will review your request and work toward an appropriate solution.
Contact Us
For questions regarding Returns & Exchanges, please contact:
